Tourism celebrates its superstars

76 winners are announced at the 2020/21 South West Tourism Excellence Tourism Awards in emotional online event.

Sponsored by South West Water, the awards programme opened for entry in March 2020 and, with plenty of adaptations and extensions along the way, it concluded on 22 April 2021. In the same way that hospitality businesses have had to change and innovate during this extraordinary period, so too have the awards, with judging taking account of business entries, digital presence and feedback along with evidence of Covid-secure measures, prior to decisions taken by an independent panel.

The awards were presented online on 22 April, with every winner given the chance to react to their award during one of three hour-long sessions. Emotions were running high, with winners ‘over the moon’ at having cause for celebration.

Winners came from Dorset, Somerset, Wiltshire, Gloucestershire, Bristol, Bath, Devon and Cornwall.  Accommodation, food and drink, attractions, events and experiences all had their winners, along with those recognised for innovation, new businesses, sustainable tourism and accessibility. Twenty five winners took the top Gold accolade, including a special Outstanding Contribution award to the members of the Great South West Tourism Partnership, who have dedicated so much of their time over the last year to lobbying for and supporting the industry during the most difficult of times.  There was also a special award for water efficiency, recognised as being of increasing importance both to business operations and the climate.


2020/2021 SOUTH WEST TOURISM EXCELLENCE AWARDS
WINNERS & COMMENDED
(in alphabetic order)
Sponsored by South West Water, southwestwater.co.uk

ACCESSIBLE AND INCLUSIVE TOURISM AWARD, sponsored by South West Tourism Alliance, swtourismalliance.org.uk
Gold
•    Noah's Ark Zoo Farm, Bristol noahsarkzoofarm.co.uk @noahs_ark_zoo
Silver
•    Sara’s Cottage, Cornwall, sarascottage.co.uk @SarasCottage
Bronze
•    Leafy Fields Glamping, Devon, leafyfieldsglamping.com @LeafyFields
Commended
•    HolidayInDorset – Birchcroft, Dorset, birchcroft-hideaway.co.uk
•    Landal Gwel an Mor Resort, Cornwall, gwelanmor.com @LandalGwelanMor

B&B AND GUESTHOUSE OF THE YEAR sponsored by Lovegrove Essentials, lovegroveessentials.com
Gold
•    Dorset House, Dorset, dorsethouselyme.com @Dorsethouselyme
Silver
•    St John’s Guest House, Dorset, stjohnsguesthouse.co.uk @Fishersdream
Commended
•    Barnabas House B&B, Devon, barnabas-house.co.uk @BarnabasHouse
•    Brightham House Boutique Bed and Breakfast, Devon, brighthamhouse.co.uk @BrighthamHouse
•    The Old Stables Bed & Breakfast, Somerset, theoldstablesbandb.com @oldstablesbandb

BUSINESS EVENTS & WEDDING VENUE OF THE YEAR sponsored by Clockwork Marketing, clock-work.co.uk  
Gold
•    Treseren, Cornwall, treseren.co.uk @treserencornwall
Silver
•    Paschoe House, Devon, paschoehouse.co.uk @paschoehouse
Bronze
•    Marsham Court Hotel, Dorset, marshamcourthotel.co.uk @MarshamCourt
Commended
•    Landal Gwel an Mor Resort, Cornwall, gwelanmor.com @LandalGwelanMor
•    Upton Country Park, Dorset, uptoncountrypark.com @UptonCPark

CAFÉ/TEAROOM OF THE YEAR, sponsored Owens Coffee, owenscoffee.com
Gold
•    Picnic Park Deli, Dorset, picnicparkdeli.com @picnicparkdeli
Silver
•    Teacup Tearoom, Cornwall, teacuptearoom.com, @teacup_tearoom
Bronze
•    Fishcombe Cove Café, Devon, facebook.com/fishcombecovecafe

CAMPING AND CARAVANNING PARK OF THE YEAR, sponsored by Vickery Holman, vickeryholman.com
Gold
•    South Lytchett Manor Caravan and Camping Park, Dorset, southlytchettmanor.co.uk, @campsitedorset
Silver
•    Polmanter Touring Park, Cornwall, polmanter.com @PolmanterStIves
Bronze
•    Mena Farm: Touring, Camping, Glamping, Cornwall, menafarm.co.uk @MenaFarmCamping

CASUAL DINING AWARD, sponsored by Plymouth Business School, plymouth.ac.uk/schools
Gold
•    The PIG at Combe, Devon, thepighotel.com/at-combe @The_Pig_Hotel
Silver
•    Cary Arms & Spa, Devon, caryarms.co.uk @CaryArms
Bronze
•    Fish ‘n’ Fritz, Dorset, fishnfritz.co.uk @fishnfritzweymouth
Commended
•    Bango Kitchen, Cornwall, theshellfishpig.co.uk
•    On the Waterfront, Devon, waterfrontexeter.co.uk @OTWexeter

DOG FRIENDLY BUSINESS OF THE YEAR, sponsored by Forthglade, forthglade.com
Gold
•    The Cornish Seal Sanctuary, Cornwall, sealsanctuary.sealifetrust.org, @Seal_Sanctuary
Silver
•    Bolberry Farm Cottages, Devon, bolberryfarmcottages.co.uk @BolberryFarmCot
Bronze
•    Kernock Cottages, Cornwall, kernockcottages.com @KernockCottages
Commended
•    Marsham Court Hotel, Dorset, marshamcourthotel.co.uk @MarshamCourt
•    Saunton Beach Villas, Devon, sauntonbeachvillas.co.uk @SauntonVillas

ETHICAL, RESPONSIBLE & SUSTAINABLE TOURISM AWARD, sponsored by South West Water, southwestwater.co.uk
Gold
•    The Sanctuary Cornwall, thesanctuarycornwall.co.uk @SanctuaryCornwl
Silver
•    Camp Kernow, Cornwall, campkernow.org.uk @CampKernow
Bronze
•    Noah's Ark Zoo Farm, Bristol noahsarkzoofarm.co.uk @noahs_ark_zoo
Commended
•    Little Comfort Farm, Devon, littlecomfortfarm.co.uk @LittleComfortFm
•    Mother Ivey’s Bay Holiday Park, Cornwall, motheriveysbay.com @MotherIveysBay
•    Pause Cat Café, Dorset, pausecatcafe.co.uk @PauseCatCafe  

EXPERIENCE OF THE YEAR (ACTIVE OR LEARNING) sponsored by VisitBath, visitbath.co.uk
Gold
•    Jurassic Coast Guides, Dorset, jurassiccoastguides.co.uk @jurassicguides
Silver
•    Shore Campers – Campervan Hire, Dorset, shorecampers.co.uk @ShoreCampers
Bronze
•    Savouring Bath, Bath, savouringbath.com @SavouringBath
Commended
•    Fore / Adventure, Dorset, foreadventure.co.uk @foreadventure
•    Paradise Park – Red Panda Experience, Cornwall, paradisepark.org.uk @CornishParadise

GLAMPING BUSINESS OF THE YEAR sponsored by Anytime Booking, anytimebooking.co.uk
Gold
•    Brownscombe Luxury Glamping, Devon, brownscombe.co.uk @BrownscombeUK
Silver
•    Devon Yurt, Devon, devonyurt.co.uk @devonyurt
Bronze
•    Ekopod, Cornwall, ekopod.co.uk
•    Farmstead Glamping, Dorset, farmsteadglamping.com @FarmsteadGlamp
Commended
•    Dorset Forest Garden Glamping, Dorset, dorsetforestgardenglamping.co.uk
•    Leafy Field Glamping, Devon, leafyfieldsglamping.com @LeafyFields

HOLIDAY PARK OF THE YEAR, sponsored by Stephens Scown solicitors, stephens-scown.co.uk
Gold
•    Andrewshayes Holiday Park, Devon, andrewshayes.co.uk @andrewshayesA35
Silver
•    Landal Gwel an Mor Resort, Cornwall, gwelanmor.com @LandalGwelanMor
Bronze
•    Ladram Bay Holiday Park, Devon, ladrambay.co.uk @LadramBay
Commended
•    Lady’s Mile Holiday Park, Devon, ladysmile.co.uk @Ladys_Mile
•    Martha’s Orchard, Cornwall, marthasorchard.co.uk @MarthasOrchard

LARGE HOTEL OF THE YEAR, sponsored by Hotel Perfect, hotelperfect.co.uk
Gold
•    Carlyon Bay Hotel, Cornwall, carlyonbay.com @CarlyonBayHotel
Silver
•    Budock Vean Hotel, Cornwall, budockvean.co.uk @BudockVeanHotel
Bronze
•    The Royal Crescent Hotel and Spa, Bath, royalcrescent.co.uk @royalcrescent
Commended
•    Fowey Hall Hotel, Cornwall, foweyhallhotel.co.uk @foweyhall
•    Marsham Court Hotel, Dorset, marshamcourthotel.co.uk @MarshamCourt
•    Lucknam Park Hotel & Spa, Wiltshire lucknampark.co.uk @LucknamPark

LARGE VISITOR ATTRACTION OF THE YEAR, sponsored by Worldpay, fisglobal.com/en-gb/merchant-solutions-worldpay
Gold
•    Wild Place Project, Bristol, wildplace.org.uk @wild_place
Silver
•    The Tank Museum, Dorset, tankmuseum.org @TankMuseum
Bronze
•    Brunel’s SS Great Britain, Bristol ssgreatbritain.org
•    Noah's Ark Zoo Farm, Bristol noahsarkzoofarm.co.uk @noahs_ark_zoo
•    Paradise Park and JungleBarn Indoor Play Centre, Cornwall, paradisepark.org.uk, @Cornishparadise

NEW TOURISM BUSINESS AWARD sponsored by Soundview, soundviewmedia.co.uk
Gold
•    The Roost Luxury Glamping, Glos, theroostglamping.co.uk
Silver
•    The Hudnalls Hideout Treehouse, Glos, hudnallshideout.co.uk
Bronze
•    Cross Lane House, Somerset, crosslanehouse.com@CrossLaneHouse
•    The Cross Keys, Dorset, thecrosskeyssherborne.com @crosskeyssherb

Commended
•    The Cottages at Blackadon Farm, Devon, cottagesatblackadonfarm.co.uk

OUTSTANDING CONTRIBUTION TO SOUTH WEST TOURISM, sponsored by Bristol Airport,  bristolairport.co.uk
•    The Great South West Tourism Partnership Group (Spokespeople: Amanda Lumley, VisitPlymouth, and Alistair Handyside, South West Tourism Alliance)

PUB OF THE YEAR, sponsored by Plymouth Gin, plymouthgin.com
Gold
•    The Pandora Inn, Cornwall, pandorainn.com, @PandoraInn
Silver
•    Three Crowns, Devon, threecrowns-chagford.co.uk @ThreeCrownsChag
Bronze
•    The Boathouse, Cornwall, theboathousefalmouth.co.uk, @theboathousefal

RESTAURANT OF THE YEAR, sponsored by St Austell Brewery, staustellbrewery.co.uk
Gold
•    Al Molo, Dorset, almolo.co.uk, @AlMoloWeymouth
Silver
•    The Angel – Taste of Devon, theangeldartmouth.co.uk @theangeldevon
Bronze
•    Cove24 Restaurant and Bar, Cornwall, cove24.uk @Cove24nqy
•    Moose Kitchen, Dorset, moosekitchen.co.uk

SELF CATERING ACCOMMODATION OF THE YEAR, sponsored by PKF Francis Clark, pkf-francisclark.co.uk  
Gold
•    Higher Wiscombe, Devon, higherwiscombe.com @HigherWiscombe
Silver
•    Sara’s Cottage, Cornwall, sarascottage.co.uk @SarasCottage
Bronze
•    Nethway Farm Holiday Cottages, Devon, nethwayfarm.co.uk
Commended
•    Lower Campscott Farm Cottages, Devon, lowercampscott.co.uk @LowerCampscott
•    The Apartment, Bath,apartmentbath.com @apartmentbath_

SMALL HOTEL OF THE YEAR, sponsored by Buckleigh Linen Services, buckleigh.co.uk
Gold
•    Whatley Manor Hotel and Spa, Wiltshire whatleymanor.com @Whatley_Manor
Silver
•    The Horn of Plenty Country House Hotel & Restaurant, Devon, thehornofplenty.co.uk @hornofplenty1
Bronze
•    Cary Arms & Spa, Devon, caryarms.co.uk @CaryArms
Commended
•    Gara Rock Hotel, Devon, gararock.com @gararockhotel
•    Mullion Cove Hotel & Spa, Cornwall, mullion-cove.co.uk @mullioncove
•    The PIG at Harlyn Bay, Cornwall, thepighotel.com @The_Pig_Hotel

SMALL VISITOR ATTRACTION OF THE YEAR, sponsored by Pear Communications, pearcommunications.org
Gold
•    Nothe Fort, Dorset, nothefort.org.uk @NotheFort
Silver
•    Sculpture by the Lakes, Dorset, sculpturebythelakes.co.uk @SculptureLakes
Bronze
•    Shipwreck Treasure Museum, Cornwall, shipwreckcharlestown.co.uk @CtShipwreck
Commended
•    Dean Forest Railway, Glos, deanforestrailway.co.uk @DeanForRailway

SPA & WELLBEING EXPERIENCE OF THE YEAR, sponsored by Jarrang, jarrang.com
Gold
•    Landal Gwel an Mor Resort, Cornwall, gwelanmor.com @LandalGwelanMor
Silver
•    Lucknam Park Hotel & Spa, Wiltshire lucknampark.co.uk @LucknamPark
Bronze
•    St Michaels Resort, Cornwall, stmichaelsresort.com/spa, @stmichaelsresort
•    Lincombe Hall Hotel, Devon, lincombehallhotel.co.uk @lincombe_hall
Commended
•    Mullion Cove Spa, Cornwall, mullion-cove.co.uk @mullioncove

TOURISM EVENT/FESTIVAL OF THE YEAR, sponsored by Met Office, metoffice.gov.uk
Gold
•    White Star Running – Run Jurassic 2019, Dorset, runjurassic.co.uk
Silver
•    Sculpture by the Lakes – Dorset Arts Festival 2020 sculpturebythelakes.co.uk @SculptureLakes
Bronze
•    eat:Portishead, Somerset eatfestivals.org @EatFestivals
Commended
•    Falmouth Oyster Festival 2019, Cornwall, falmouthoysterfestival.co.uk @FalOysterFest

TOURISM INNOVATION AWARD, sponsored by Quality in Tourism, qualityintourism.com
Gold
•    Quince Honey Farm, Devon, quincehoneyfarm.co.uk @quincehoneyfarm
Silver
•    St Moritz Hotel, Cornwall, stmoritzhotel.co.uk @stmoritzhotel
Bronze
•    Savouring Bath, Bath, savouringbath.com @SavouringBath
Commended
•    The Grange at Oborne, Dorset, thegrangeatoborne.co.uk, @grangeatoborne

VISITOR INFORMATION SERVICE OF THE YEAR, in association with South West Coast Path Association,  southwestcoastpath.org.uk
Gold
•    Lynmouth Pavilion Exmoor National Park Centre, Devon, exmoor-nationalpark.gov.uk @ExmoorNP
Silver
•    South Somerset Visitor Information Centre / South Somerset District Council, Somerset visitsouthsomerset.com @VisitSSomerset
Bronze
•    Visit Newquay Tourist Information Centre, Cornwall, visitnewquay.org @Tourism_Newquay

WATER CONSERVATION AWARD, sponsored by South West Water, southwestwater.co.uk
•    The Sanctuary Cornwall, thesanctuarycornwall.co.uk @SanctuaryCornwl

 

 

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